Archive for category ISO 9001
The International Organization for Standardization (ISO) has announced the approval of a new project for ISO 37001, the new anti-bribery management system standard.
Released in November 2011, BS 10500, the current specification for anti-bribery management is being used as a base document to develop the standard.
A committee was setup to develop the standard and they were due to have their first committee meeting at the end of March 2014. The draft international standard is expected to be available for comment early 2015 with the final standard expected to be published in 2016.
- Provides a documented system which controls the activities/services/products.
- Provides written procedures that define authority, responsibility and interfaces.
- Ensures activities/ services/products that meet all specified requirements.
- Promotes reputation in the market place through customer satisfaction and happiness.
- Provides a system which ensures that all noncompliance – errors, deficiencies, complaints and quality problems are immediately identified; controlled and dealt with through feedback loops.
- Promotes efficiency and cost effectiveness
- Motivates staff towards a pride in carting out their respective job
- Promotes improved industrial relations through interfaces and interdepartmental cooperation and inputs.
- Controls all activities/services/products performance data through feedback analysis.
- Identifies and fulfill training needs and expectations.
- Improves communication
- Produces historical records to confirm levels of quality system effectiveness and activities/services/products achievement and assist with product liability claims
- Provides information for employee’s induction
- Greater customer loyalty and satisfaction from the education system of an ISO 9000 QMS standard certified organization.
Starting something new generally raises many questions that need to be answered. One of the first is: Where do I start ISO 9001 implementation?
There is no single answer for all organizations, the answer to this question is organization-specific, but a good place to start is with a Gap Analysis. The gap analysis is designed to have you review the processes you currently have in place, compare them against the ISO 9001 standard requirements, and see what gaps exist that need to be filled. Once you know this you can define the scope of the ISO 9001 implementation:
- What are the quick wins or low hanging fruit? These are the processes that are already very close to meeting all requirements. A slight modification to these will gain quick results.
- What processes are new or will require significant changes. It is good to start on these early to ensure you have enough time for implementing and training against the new process.
- What are your pain points? If there is a recurring problem that can be addressed while you are already updating a process this improvement can be seen now.
- What will be your budget – this will bring discipline and focus regarding the processes that you plan to implement (e.g., if you have a limited budget, as most people have, the focus will be more on important process updates rather than the minor improvements that could be made.
- What will be your timeframe – timeframe is usually limited, so you focus on what is important rather than on what would be nice to have.
By having the scope defined, you can relax. The first and very important step is made. Now the preparation phase can begin.